NATIONAL PRODUCTIVITY AND COMPETITIVENESS COUNCIL
POSITION DESCRIPTION

 1 DIGITAL TRANSFORMATION EXECUTIVE – Enterprise Go Digital Project

1)              Objective of the Role

The role of the incumbent is to provide support for the smooth implementation of the Enterprise Go Digital project (EGD) from the onboarding process to the successful implementation of the different modules on the EGD platform.

2)              About the EGD Project

The EGD project is spearheaded by the NPCC to provide digital solutions to MSMEs including mid-size enterprises. It is a one stop shop for enterprises to manage their end-to-end processes. We have a large panoply of enterprises already onboarded on the platform and are expecting to onboard an additional 50 companies this year.

3)              Main Tasks and Duties

•  To assess client technology needs and requirements.
• To build the business requirement documents for the enterprises
• To capture and document business cases, issues, user stories, acceptance criteria, metrics, functional and non-functional requirements and support enterprise
• To work closely with the solution provider to ensure understanding of business rules and facilitate intervention in enterprise
• To support enterprises on the onboarding process of the EGD platform by providing handholding and mentoring in the planning and execution as well as reporting to the NPCC project team on the below project tasks:
  1. Data passing and migration.
  2. User acceptance tests.
  3. On site user training and handholding to use the applications.
  4. Post go-live support to enterprises.
• To identify, capture and report on different bugs and issues faced by the enterprises to the solution provider/NPCC project team as well as document
  the enhancement requests
• To conduct research, learn and provide guidance on how to enhance the platform functionality and conduct quality assurance regularly on the platform
• To provide application support to enterprises as and when needed
• To work closely with business leads, end users, development team, quality assurance team, project team of NPCC and stakeholders to ensure a smooth communication and implementation of the enterprise go digital projects.
• To act as Brand Ambassador for the NPCC
• To provide support in all the activities related to the EGD Enterprise Go Digital project 

4)              Requirements

4.1          Qualifications

• School Certificate.
• Higher School Certificate.
• Degree in Computer Science, Information Technology, Engineering or relevant software/computer related fields.

4.2           Experience

Minimum 3 years’ experience in software development, testing or support environment

4.3           Competencies

Behavioural:

• Honest and trustworthy.
• Demonstrate sound work ethics.
• Excellent communication and interpersonal skills.
• Self-control: handling complaints.
• Adaptable and flexible, can-do attitude and ability to work under pressure.
• Autonomous and self-drivenAbility to work in a fast-pace environment and within a team.
• Outstanding customer service skills with a desire to deliver a high-quality service.
• Strong organisational and planning skills.
• Strong sense of responsibility and initiative.
• Willing to learn and adapt quickly in a fast-paced working environment.
• A good team player and team leader.

Technical:

• Knowledge of software development concepts and lifecycles.
• Excellent analytical and problem-solving skills.
• Good level of competence in solving problems and implementation of computerised system.
• Ability to organise and plan information and documents.
• Ability to manage priorities.

5)          Terms and Conditions

The incumbent may be expected from time to time to work outside normal office hours including weekends and public holidays and to undertake duties outside the scope of the position description but relevant to the operations of the NPCC and that will enhance the organisation’s ability to meet its objectives.

The post will be on a 12-month contract with possibility of renewal based on performance.

Monthly Basic Salary – Rs38,215 plus compensation

Monthly fixed travelling -Rs7,000

Leaves –as per regulations in force.

24/7 General Insurance cover andMedical Insurance cover

Candidates should not be more than 45 years of age by the closing date for submission of applications.