This course helps participants understand efficient communication which includes clear instructions, fast message delivery, and proper explanation, is the key factor to solid cooperation between managers and employees. Enhanced communication is pivotal in increasing productivity because it directly influences the behavior of the staff and the way they perform.
DURATION
12 Hours
OBJECTIVES OF THE COURSE
• To impart skills among the workers systematically so that they may learn quickly
• To have a good communication system so that everyone understands what the goals are and can work towards them together
• To bring about change in the attitudes of the workers towards fellow workers, supervisor and the organisation
• To improve the productivity of workers and the organisation
TARGET GROUP
Directors, supervisors, managers, team leaders and others
BENEFITS
• Less misunderstanding
• Develop a healthy work culture
• Empowerment and transparency
• Increase accountability
COURSE OUTLINE
• Importance of productivity
• Link between productivity and communication
• The bad consequences of poor communication at the workplace
• Effective communication at the workplace for a positive effect on the performance of employees by increasing employee morale, retention rate and productivity at work
• Tools to improve productivity through communication at the workplace
BONUS
• Participant Manual
• Training Material
• Certificate
For more information call on 467 7700
Note: Cheques should be drawn to the order of the National Productivity and Competitiveness Council. Payment should be made prior to the beginning of the course.
Terms of Payment
Full amount should be paid upon registration. Participant will only be registered upon receipt of the duly filled registration form and the payment. The full fee will be charged for cancellation after the deadline date. .