NPCC announces Grand winners of National Productivity and Quality Excellence Award 2024

Petit Raffray, 17 May 2024: The National Productivity and Quality Excellence Award (NPQEA) 2024 culminated with an award night on Friday 17 May for implementing productivity and quality improvement projects and making continuous efforts to improve management and operational practices in their journey towards excellence. The event was attended by representatives of the participating organisations as well as from public and private entities.

The NPQEA is an initiative of the NPCC that encourages organisations to share their best operational practices, processes, systems, and initiatives and learn from the experience of others. It provides an opportunity to celebrate the achievements of teams that have been responsible for creating and managing productivity and quality improvements at their workplace.

The Grand Winners of NPQEA 2024 who were selected among eight Gold winners in three distinct categories by a panel of jurors, were are as follows:

Small & Medium private enterprises including micro enterprises: Bamboo Live Ltd
•Large private enterprises: Mauritius Telecom

•Government departments, parastatals and registered associations: Mauritius Prison Service

“In today's fast-paced and ever-evolving world, where competition is fierce and expectations are high, prioritising productivity and quality is not just advantageous—it's essential for survival and growth,” said Mrs. Sandhya Boygah, adding the NPCC also motivates organisations to ignite innovative ideas for the fifth industrial revolution, i.e. Industry 5.0 to meet the challenges of what we call the VUCA World we are living in. (Volatile, Uncertain, Complexity and Ambiguity)

The Minister of Industrial Development, SMEs and Cooperatives, Honorable Ms Naveena Ramyad who was the Chief Guest at the event, pointed out: “There is need for continuous effort to constantly apply new technology and new methods for producing better and more valuable outputs, be it a product or a service. By fostering a culture of productivity and quality excellence in an organisation, we cultivate a breeding ground for innovation. This leads to value addition to meet changing market requirements and exigencies and use of resources are optimised. Subsequently, operational costs are reduced and employees are empowered to become more efficient and productive, thereby, making organisations more competitive and profitable. Overall, the productivity movement in the country leads to achieving our national development priorities, including higher economic growth and better standard of living of the Mauritian citizens.”

For the 2024 edition of the NPQEA, the NPCC received 92 entries, among which 52 have persevered up to the online assessments conducted by different panels of jurors.

Previously organised as the National Productivity and Quality Convention (NPQC), the NPCC proceeded with a review of the initiative along with the criteria to help organisations embark on a journey towards excellence. This initiative also enables them to benchmark themselves and become more productive and competitive through continuous improvement.

The NPQEA serves as a platform for knowledge-sharing and networking among industry leaders, policymakers, and professionals passionate about productivity and quality enhancement. By fostering a culture of excellence, the NPQEA aims to inspire and encourage other organisations to embark on similar transformative journeys, contributing to the growth and competitiveness of the nation's economy.

Organisations among the Grand winners will be nominated to represent Mauritius in regional and international forums including the International Convention on Quality Control Circle (ICQCC) to be held in Colombo, Sri Lanka and the African Kaizen Award (AKA) 2024 to be held in Tunisia this year.

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